FAQ

Frequently asked questions about boarding

Everything important about booking, prices, vaccinations and procedures. Your question isn't here? Just give us a call: 02158 2176

General

Where exactly is Marions Tierparadies?

Langendonker Weg 1, 47929 Grefrath in the district of Viersen on the Lower Rhine, between Kempen, Viersen and Nettetal. The grounds cover approx. 32,000 m² in a protected landscape and nature reserve.

How long has the boarding kennel existed?

Since 1992. The boarding kennel is officially licensed and run by Karl Heinz Oemmelen and Marlies Johannes.

When are you open?

Monday to Friday 8 am to 12 noon and 4 to 6 pm, Saturday 8 to 10 am. Closed to visitors on Sundays and public holidays, in emergencies by arrangement on the phone.

Can I have a look around beforehand?

Yes, during opening hours without an appointment.

How do I book a place?

Via “Enquire & Book” on our website, where you can also upload the vaccination record right away, or by phone on +49 2158 2176. We will confirm your booking personally.

Costs & payment

How much does boarding cost?

Dogs from €28, cats from €18, small pets from €9 per day, each incl. food and VAT. From 01.01.2027 a new price list applies (dogs from €30, cats from €20, small pets from €12).

How do I pay?

In cash when dropping off your pet.

Are drop-off and pick-up days charged?

Yes, both days each count as a full day.

What happens if I cancel?

For cancellations 7 days or less before the day of arrival, or in case of a no-show, 50 % of the boarding costs for the booked period are due.

Do I get money back if I pick up early?

No, there is no partial refund for early pick-up.

Health

Which vaccinations does my dog need?

Annually distemper, infectious hepatitis, leptospirosis, parvovirus, PPi and intranasal BPi (kennel cough), plus rabies (valid for up to three years depending on the vaccine).

Which vaccinations does my cat need?

Cat flu and feline panleukopenia, plus rabies for outdoor cats, each no more than one year old.

Which vaccinations does my rabbit need?

RHD 1, RHD 2 and myxomatosis, no more than one year old.

What happens if my pet falls ill?

We have it treated by your own vet, unless agreed otherwise. Vet costs are paid by the owners.

Do you give medication?

Yes, we can give medication for €2 per dose.

We look forward to seeing you!

May your darling soon spend a holiday with us?

Especially during the school holidays places fill up fast. Just get in touch, we'll take time for you and your questions.